Time to meet Lauren Poole. Lauren is one of our lovely friendly administrators who has five years experience in finance and banking. She very much enjoys customer contact, particularly via the telephone, and her aim is to make sure our customer has the best possible experience when they come to us.

Lauren is one of our Administrators, yes, but she doesn’t do JUST that – she is also a very experienced general insurance adviser and loves to help our customers find the best product for them when it comes to Household Insurance, Buildings and Contents and Landlords cover. She is currently training to be able to quote for Private Medical Insurance too – clearly Lauren just doesn’t sit around on her laurels.  Lauren joined The Finance Roome in March 2016 and has had a very busy year working at the office and also getting married….

On being asked what she likes best about working here Lauren says “It’s always happy in the office. Even if there is loads going on around us we all keep each others’ spirits up, whether that be with coffee and tea, a joke or a song. Oh and Faisal makes the best tea – although that is a very rare occasion!”