Our People

Ellen Roome

CEO & Financial Adviser

With over 23 years of experience in Financial Services, Ellen has an in-depth and thorough understanding of all areas of Financial Advice. She genuinely cares about finding clients the best products at the most competitive prices. She has had experience in Estate Agency-based mortgage advice, tied advice with Nat West and independent whole of market advice with John Charcol in London. She also holds an ILEX legal qualification in Housing, Finance and Family. Whilst Ellen isn’t a solicitor, her knowledge of these legal processes has proved invaluable.

Ellen specialises in Actors, Buy To Let Portfolios, Business Protection and Equity Release and thrives on complex financial challenges. Tenacity should be her middle name!

If there is ever a problem during any transaction which isn’t handled satisfactory by any of our staff then please don’t hesitate to give Ellen a call directly on 07971 005498.

We also have a sister company too. If you are interested in flying and wish to think about booking a private jet or helicopter flight  do check out www.theflyingroome.co.uk  

01242 279725 / 07971 005498

Tricia Cooke

PA to Ellen & Operations Manager

Tricia is a very experienced Personal Assistant with nearly 30 years in Financial Services. Utilising this vast experience, she oversees the operations of the Company and especially the super important accounting functions. She also expertly supports  Ellen Roome as her PA. Tricia has been Ellen’s right hand woman for some 19 years now and is an invaluable member of the team. Tricia loves travel and spends as many weekends as she can exploring other cultures.

01242 279722

Vacancy – Adviser

Sharon Foote

Business Development Manager

Sharon has worked in the property world for in excess of 25 years now, initially as an Estate Agent in and around the Cotswolds and latterly in the world of property conveyancing. This wealth of experience ideally places her to build and strengthen business relationships with our Introducers. In her spare time Sharon admits to being a bit of a running addict and also enjoys yoga. She travels as often as she can usually within Europe. Sharon is also lucky enough to have a gorgeous little granddaughter who keeps her entertained when she isn’t in the office!

01242 279721 / 07494 300996

Eliana Biasutti

Mortgage & Protection Adviser

Ellie joined The Finance Roome recently from Which Mortgage Advisers, after 10 years in the Industry. She started at HSBC helping premier customers with their everyday banking and soon moved to front-line mortgages. She felt passionate about helping customers fulfil their dream of being homeowners.  Ellie said she chose to come and work with us because she really likes Ellen’s approach of running a sustainable customer-driven business.

In her spare time Ellie plays roller derby for Bristol Roller Derby. She loves cycling and in September 2019  cycled from Bristol to Paris to raise funds for Bristol charity Above & Beyond.


01242 397002

Chris Henry

Mortgage & Protection Adviser

Chris has been in financial services for 21 years, started in banking with RBS, then as a mortgage broker. He has most recently been a bank manager for TSB but decided he missed the fun of being a mortgage broker so came to work for us! Chris is very passionate about customer service as he believes this is the key to  great business relationships.

In his spare time Chris enjoys cooking and watching rugby. He also likes to travel when he gets a chance.


01242 279727

Rachel James

Mortgage & Protection Adviser

Rachel has been in Financial Services for nearly 30 years now.  Starting out in a Building Society, she soon  discovered a passion for wanting to help clients and progressed into Estate Agency Financial Services.  For the last ten years, Rachel has been a Whole of Market broker, capitalising on her desire  to offer clients the best choice and value for money. She was keen to join a forward thinking proactive Mortgage Broker and we are delighted she has chosen us.

Rachel has 3 children and 2 dogs so spare time is something of a luxury, but she wouldn’t have it any other way.

01242 279726

Barry Ireland

Mortgage & Protection Adviser

We extend a warm welcome to Barry.  Barry started working in Financial Services in 2003, in Belfast. More recently, he has been applying his independent mortgage advising skills as one of the top advisers for the consumer association Which? Later for Mortgage Style too. He has expertise in every type of mortgage you can think of and cares passionately about finding solutions to all his customers’ mortgage needs.

Barry is also a fully qualified Personal Trainer. In his spare time enjoys mountaineering, skiing, surfing, climbing, rugby and golf… all to balance off his love of food. Fittingly, he is from Ireland!

01242 397001

Ricky Naylor

Insurance Adviser

Ricky has over 10 years of experience in financial services and is our specialist Insurance Adviser.

When he has spare time Ricky is a big football fan and enjoys watching the odd match.

01242 226353

Noleen Jones

Building & Contents Insurance Adviser & Senior Case Handler

Noleen has many years of experience in the banking industry having previously worked for TSB and Santander.  She has experience of dealing with personal banking and personal mortgages. She is very customer focused and always strives to provide the best customer service possible. Noleen lives locally in Cheltenham. When she’s not at work you may well find her painting and she has two beautiful black cats!


01242 279724

Georgina Scot-Simmonds

Case Handler

Georgina has joined us as the administrator who looks after clients after applying an on to completion.  A confident lady who is focused on getting your mortgage through as quickly as possible. She is passionate about working here and always goes the extra mile for our clients.

Georgina is kept really busy when she isn’t working with her three children and two cats. She loves to socialise and can often be found organising staff nights out.

01242 279723

Luke Damagnez


After a very successful year working here as our Apprentice, Luke has opted to take up permanent employment with us. He has joined our team as an Administrator and we are super glad to have him on board. Luke has a keen interest in the financial service industry, hence opting to join us and he is looking to progress far.

When Luke isn’t practising his team making skills in the office and continuing to learn as much as he can about our industry, he is a keen footballer and has a strong interest in sports generally. He also likes to socialise well at weekends!

01242 226353

Vicky to start soon


Our Awards

Circle2Success Proud Member South West Best Adviser Cheltenham Awards The Estas The Estas Women in business Women in business LP Award Glos Woman of the year award TMA awards